When an otherwise loyal customer faces a temporary shortfall in cash that results in a missed payment.
Modern is an embedded retention platform that eliminates unnecessary churn and maximizes LTV across your customer lifecycle.
Retain your loyalty customers by offering fully personalized payment plans that allow them to renew service now and pay later with loyalty.
customers at-risk of churning
customers to high value plans
customers and recover revenue
A customer at-risk of churning pays with Modern to defer payment, renew service.
Customer continues to make on-time payments to the biller to maintain their service.
After staying with the biller for three months, the customer is off the hook to repay Modern.
Identify and target at-risk customers with the option to defer payment and renew service without more debt.
Don't settle for standard retries or generic campaigns. Win back the customer for life.
Drive conversion to longer-term plans and secure a more valuable customer relationship.
By combining behavioral underwriting with our proprietary machine learning models, Modern intelligently identifies the customers at risk of churn and most likely to maximize the mutual benefit of paying with Modern.
Through integrations with the top payment systems, Modern delivers a fully embedded payment experience that requires no development or manual effort.
Offer a personalized payment plan at the most important moments in your customer relationship and allow them to renew your service and defer payment while ensuring you still get paid upfront (oh, and retain the customer).
Eliminate unnecessary churn and retain profitable customers.
Increase wallet share by ensuring customers never miss a bill.
Increase renewal rates while providing greater peace of mind.
We only get paid when our partners generate net new revenue and their customers maintain service.
Modern integrates with the major payment platforms, allowing you to launch in days, not months.
You have questions, we have answers.
Modern is a personalized bill payment method that enables customers to pay bills and renew service, even when cash is tight. By selecting 'Pay with Modern', the customer renews service today while Modern covers the bill for the month. The customer repays Modern over three equal monthly installments with no interest or late fees. Each month, instead of making the installment payment to Modern, the customer can simply make the monthly payment to the biller to renew your plan. If they renew service with the biller, Modern automatically waives the installment payment.
It's pretty simple. Offering Modern as a payment option is one of, if not the most effective way you can reduce unnecessary churn and maximize customer LTV. Take a FREE test drive and see for yourself.
That's right! We come to you with pre-built integrations with your payment service provider (PSP) and/or subscription management system so you can launch Modern within all your existing systems and processes. Of course, we know that every system and customer has different requirements, which is why our platform is fully modular and high configurable. For more specific details, related to data sharing, tracking, and reporting, will be incorporated into the launch plan and more often than not requires no development.
Absolutely! We offer our Starter Plan to do exactly that. Test with up to 1,000 customers at no upfront cost (activation fees waived), no commitment, and zero development. Get started for FREE or contact us directly.
1Modern is offered through participating partners and subject to the partner's enrollment eligibility criteria. Eligibility for Modern is based on a number of factors, including but not limited to current cash balance, average monthly cashflow, deposits or income. Modern is not responsible for specific billing processes or issues that may arise. Please work with your specific biller. See Terms of Use for more information.
2Based on Modern's public beta program with ~3,000 consumers.
*Exact pricing is risk-based and relies on several configurable factors defined prior to launch.
